Return Policy
Return Policy
This Privacy and Return Policy describes how your personal information is collected, used, and shared when you visit our website, make a purchase, or return a product.
Personal Information Collected
When you access our website, certain information is automatically collected, such as your IP address, browser type, time zone, and cookie data.
When you make a purchase, we collect information such as your name, billing address, shipping address, payment details, and email address.
Returns
Our return policy lasts 30 days. If more than 30 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in its original packaging.
In certain cases, only partial refunds are granted (if applicable):
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Any item not in its original condition, damaged, or missing parts for reasons not due to our error.
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Any item returned more than 30 days after delivery.
Use of Personal Information
We use the information collected to process your orders, communicate with you, prevent fraud, manage returns, and improve our website.
We may also use your information to send you marketing communications, if you have consented.
Sharing Personal Information
We share your personal information with third parties who help us process your orders, manage returns, and improve our website. We may also share your information to comply with applicable laws and regulations.
Behavioral Advertising
We may use your personal information to provide you with targeted advertising. You have the option to opt out of such advertising.
User Rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. You may contact us to exercise these rights.
Data Retention
We retain your order and return information for as long as necessary to fulfill our contractual obligations or for other legal purposes.
Shipping
To return your product, you must send it to the following postal address:
11 mullingar close WATERFORD 6152
Return shipping costs are your responsibility and are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Changes
We may update this Privacy and Return Policy from time to time. Please review this page regularly to stay informed about updates.
Contact Us
If you have any questions about our Privacy and Return Policy, please contact us at the following email address:
thomhk24@gmail.com
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